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Thought Provoking Issues!

Dropped Calls . . .

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In the aftermath of Hurricane Katrina, wireless companies show what matters most to them.

Not the safety of their customers—by trying to find a solution to the FCC mandate that cell towers and sites be equipped with eight hours of backup power. Nor rescue workers inability to communicate, which accounted for numerous delays and incalculable lives lost during Hurricane Katrina.

Wireless companies have shown through their actions that BOTTOM LINE PROFITS take precedent over averting human casualties.

Two and a half years after Katrina, imagine the scene that has taken place. Wireless companies running to court——claiming that the FCC has overstepped its authority. Although they agree that their networks are desperately in need of an upgrade . . . the FCC mandate would impose . . . A TREMENDOUS ECONOMIC and BUREAUCRATIC BURDEN on them.

Strangely enough, the company notorious for its excessive amount of dropped calls . . . definitely dropped the ball on this one. Instead of doing right by their customers, Sprint Nextel stated the FCC rules would cause “STAGGERING and IRREPARABLE HARM” for the company.

It has been eight months since the FCC released its regulations and the two sides are no closer to a resolution. The U.S. Court of Appeals granted Sprint Nextel’s request to stay the regulation as the case proceeds. We can only wait in eager anticipation as to what will play out in May, when oral arguments begin.

Verizon Wireless should be commended. The company has a history of installing backup batteries and generators to its cells sites. Most notably during the 2003 blackout that kept parts of the Northeast in darkness for several hours, Verizon customers were still able to communicate.

AT&T, the nation’s largest wireless carrier has remained silent on the FCC regulations.

As for Sprint Nextel . . . Perhaps, just as easily as they track dropped calls, the loss ofis just another line on the company’s ledger.

Bradley Booth/Freelance Commercial Writer/Author

 

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Written by BBooth

March 22, 2008 at 1:17 pm

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